— Solutions & Planning
Customer Relation Management
Each customer activity must be tracked in order to know at any time what they might need
“If you are not taking care of your customer, your competitor will”
(Bob Hooey)
Customer Relation Management
for your business
Thanks to our CRM your business will significantly improve relationships and interactions with customers and potential customers, streamline processes and increase profitability
Our CRM allows us to immediately identify the customer’s needs. To ensure maximum satisfaction, we make sure that he receives the answers he needs even before he has to contact you to request information.
Order Management System
From the moment the customer places the order, he will be registered in our system for the management of his purchase.
Order Confirmation
The customer will receive confirmation of his purchase by phone, SMS or e-mail, and will be constantly updated on the status of the order.
After Sales Service
We also take care of the customer’s needs after they have purchased your product, satisfying all their further requests.
what’s included
in our service of
Customer Relation Management
Our CRM integrates perfectly with Amazon’s services, even if you intend to manage the sale of your products through our FBM (Fulfillment by Merchant) service, i.e. with an external warehouse.
Thanks to our CRM, using a dedicated link, you can track all sales and user interactions.
Easy to use and Performing CRM
A high-performance and easy-to-use platform, thanks to which you can track the sales of your products / services and user interactions
External Sellers Management
Our CRM also allows you to manage sales made through a network of external sellers and affiliates
Clear Data
All the data of your leads are your exclusive property, you have total control over them and you can manage them in complete autonomy.
Resale of your Data
Our partners can offer you the purchase of your data for further post-sales of your leads at a predetermined amount for immediate profit.
Let's Us Help You
Our team is able to create a system for the management of the entire sales process, tailor-made for your business: from online sales to shipping and delivery the product directly to your customer.
Do not hesitate, contact us describing your business, your products and services.
Within 24 hours you will be contacted by one of our consultants.